What happens to an item on a PO if I cancel an SO

Created by Katie Tomechko, Modified on Wed, 26 Mar at 10:54 AM by Katie Tomechko

You have the option to cancel a Sales Order even after a Purchase Order has been submitted.


1. If the Sales Order was cancelled, an issue will be created to alert the user that there are items on a Purchase Order that are no longer associated with a Sales Order.


2. It is recommended that you follow up with vendor to determine if they can cancel the item or if you'll still need to receive it.


3. If you are going to receive the cancelled item it will just become stock inventory that can be sold.


4. If the vendor is able to cancel the order you can remove it from the Purchase Order. Find the purchase order, click on the 3 dots and select Edit. 


5. Find the item on the purchase order and click on the trash can to the right of the product to remove it. 


6. Click submit to update the order.


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