Adding Comments and Tasks

Created by Katie Tomechko, Modified on Wed, 26 Mar at 1:48 PM by Katie Tomechko

One feature that Pistachio offers you is to add comments or tasks to any sales order, purchase order, shipment, delivery or transfer. 


This can be really helpful for a few reasons:

1. Communicating any specific information about an order if the salesperson will be away or if they are away and someone else takes a message for them.

2. Explaining why an order may appear strange, ex: payments and invoicing have some odd debits and credits.

3. Including any important information about a delivery, ex: using a certain entry or adding a gate code.

4. Setting reminders for follow up actions on a future date and assigning that work to yourself or someone else.


There are 2 ways to access the comments and tasks functionality. 

1. Click on the 3 dots next to any sales order, purchase order, shipment, delivery or transfer from the main table.


2. Open a specific sales order, purchase order, shipment, delivery or transfer.


3. Then add in any tasks or comments. All users will be able to see the tasks or comments.


Note: All tasks can be viewed by accessing the tasks option from the left side panel. They cannot be created from this screen. They cannot be closed from this view either.

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