Issues are alerts meant to track any concern related to a Sales Order, Purchase Order, Shipment or Delivery.
Automatically created:
They will be automatically created if an expected date has passed and the Sales Order, Purchase Order, Shipment or Delivery was not completed.
Manually created:
1. Navigate to issues using the left panel.
2. At the top of the page select + New Issue. 
3. Choose the entity, or part of the workflow, where the issue occurred. 
4. A list of associated entries will populate. Select the correct entry. 
5. Add a title and relevant information and submit. 
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